Sales Policy 

Effective Date: January 6, 2025

Welcome to Flufnapo, where luxury meets comfort, style, and sophistication. Our mission is to provide customers with high-quality footwear that not only enhances your wardrobe but also delivers the perfect blend of elegance, comfort, and durability. By shopping with us, you are choosing a brand that values craftsmanship, style, and customer satisfaction. To ensure transparency and a smooth shopping experience, we have outlined our Sales Policy below.

1. Product Availability and Pricing

At Flufnapo, we strive to provide our customers with the best in luxury footwear. All of our products are available for purchase on our official website: flufnapo.com. We reserve the right to adjust pricing, make updates to our collection, and discontinue items at any time. While we make every effort to ensure accurate pricing, product availability, and descriptions, errors may occur. If there is any issue with your order, our team will contact you to resolve the situation promptly.

2. Order Confirmation

Once you place an order on our website, you will receive an order confirmation email containing the details of your purchase. This email serves as proof that your order has been received by Flufnapo. Please note that this is not an acceptance of the order. Flufnapo reserves the right to cancel or modify orders in cases of stock availability, pricing errors, or other unforeseen circumstances.

3. Payment Methods

We accept a variety of secure payment options, including:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed through secure payment gateways to ensure your personal and financial information remains protected. For any payment issues or assistance, you can contact our customer service team at info@flufnapo.com or reach us directly at (706) 348-6990.

4. Shipping and Delivery

Flufnapo offers worldwide shipping to ensure our customers can enjoy our premium footwear no matter where they are located. Our standard shipping is available for domestic and international orders. Shipping fees and delivery times vary depending on your location. You can calculate shipping costs and delivery estimates at checkout.

We aim to process and ship orders within 2-3 business days after payment confirmation. However, delivery times may vary due to factors such as order volume, location, and any unforeseen circumstances.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking details. You can use the tracking number provided to follow the status of your order through the carrier’s website.

6. Returns and Exchanges

At Flufnapo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return and exchange policy on all unworn, undamaged products in their original packaging. Please note the following conditions for returns and exchanges:

  • Returns must be initiated within 30 days of receiving your order.
  • All returned items must be in new, unworn, and resellable condition.
  • Returns and exchanges are subject to approval and will be processed after inspection.
  • Original shipping fees are non-refundable.
  • Customers are responsible for the return shipping costs.

To initiate a return or exchange, please visit our Return & Exchange Page or contact our customer service team at info@flufnapo.com for further assistance.

7. Sales Tax

Sales tax is applicable based on the shipping destination. The applicable rate will be calculated and displayed at checkout. If you have any concerns about taxes, please contact our customer service team.

8. Promotions and Discounts

Occasionally, we offer exclusive promotions and discounts on our footwear collection. These discounts are often available for a limited time and may apply to specific products, collections, or customers. Be sure to subscribe to our newsletter for the latest offers, or follow us on social media to stay updated on sales events. Discount codes are valid only during the specified promotion period and cannot be applied after the offer has expired.

Please note that discounts or promotions cannot be applied to previous purchases.

9. Customer Service

At Flufnapo, we are committed to providing exceptional customer service. If you have any questions, concerns, or need assistance with your order, our friendly support team is here to help. You can reach us by:

  • Email: info@flufnapo.com
  • Phone: (706) 348-6990
  • Address: 428 Pine Crest Cir, Cleveland, Georgia

We aim to respond to all inquiries within 1-2 business days.

10. Privacy and Security

We prioritize your privacy and are committed to protecting your personal information. All transactions are processed through secure payment gateways, and we never share your details with third parties without your consent. For more information, please review our Privacy Policy.

11. Changes to the Sales Policy

Flufnapo reserves the right to make changes to this Sales Policy at any time. If any changes are made, they will be updated on this page with the effective date. It is your responsibility to review this policy periodically to stay informed of any updates.

12. Disclaimer

While we make every effort to ensure that our products are accurately represented on our website, colors, sizes, and product details may vary due to lighting, screen settings, and other factors. Flufnapo is not liable for any discrepancies in product appearance, but we will work to resolve any issues you may encounter with your order.

Contact Information

Flufnapo Customer Support
Phone: (706) 348-6990
Email: info@flufnapo.com
Website: flufnapo.com
Address: 428 Pine Crest Cir, Cleveland, Georgia

Thank you for choosing Flufnapo—your destination for luxury, style, and comfort. We look forward to serving you and ensuring that your footwear experience is nothing short of exceptional.