Privacy Policy 

Effective Date: January 6, 2025

At Flufnapo, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, making a purchase, or interacting with our services. By using our website or making a purchase, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following types of information:

  • Personal Information: When you place an order, subscribe to our newsletter, or create an account, we collect personal details such as your name, email address, phone number, shipping address, and billing information (credit card details, etc.).

  • Order Information: We collect information related to your purchases, including the products you have ordered, transaction details, and any related communication with our customer service team.

  • Payment Information: For payment processing, we collect necessary payment information like your credit/debit card number, billing address, and other related data. This information is securely processed by our payment gateways and is not stored on our servers.

  • Usage Information: We collect non-personal data about your interaction with our website, such as IP addresses, browser type, device information, page visits, and referring URLs. This helps us improve your experience on our site and enhance our services.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including delivery, billing, and customer support.
  • Customer Service: To respond to your inquiries, provide assistance with your orders, and resolve any issues you may face.
  • Communication: To send order confirmations, shipping updates, and promotional offers (only if you’ve opted into marketing communications).
  • Website Improvement: To analyze website traffic, improve functionality, and optimize the user experience.
  • Marketing and Promotions: With your consent, we may send you promotional emails, special offers, or updates on new products. You can opt out of these communications at any time by unsubscribing from our emails.

3. How We Protect Your Information

Flufnapo uses industry-standard security measures to protect your personal information. This includes:

  • Encryption: We employ SSL (Secure Sockets Layer) encryption to ensure that all personal and payment information is securely transmitted over the internet.
  • Secure Payment Gateways: Payment information is processed through secure third-party payment processors, such as PayPal, Stripe, and others. We do not store your credit card information on our servers.
  • Access Control: We limit access to your personal information to authorized personnel only, ensuring that your data is used exclusively for its intended purposes.

While we take every precaution to protect your information, please note that no system is completely secure, and we cannot guarantee absolute security. By using our website, you acknowledge and accept the inherent risks associated with online transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in order fulfillment, payment processing, marketing, and analytics. These partners are obligated to protect your information and may only use it for purposes related to providing their services to us.
  • Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer via email or through a notice on our website.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and optimize content delivery. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our site.

6. Your Rights and Choices

As a customer, you have the following rights concerning your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to update or correct it if necessary.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time using the link provided in the emails, or by contacting us directly at info@flufnapo.com.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations and retention policies.

To exercise any of these rights, please contact us at info@flufnapo.com or call (706) 348-6990.

7. Children’s Privacy

Flufnapo does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy will be deemed your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@flufnapo.com
  • Phone: (706) 348-6990
  • Address: 428 Pine Crest Cir, Cleveland, Georgia

Thank you for choosing Flufnapo. Your privacy is important to us, and we are committed to safeguarding your personal information while providing you with a premium shopping experience.